Customer Success: San Diego Padres

Integrated IoT device monitoring and management to the San Diego Padres building automation system (BAS) platform. This enabled the JIG-SAW to provide remote monitoring of the digital signage and kiosks in the stadium.

Challenges

Elevate the fan experience

Reducing downtime and ensuring real-time updates on digital signage.

Maximize operational efficiency

Enable effective resource allocation for stadium upgrades while reducing operational load.

Extending equipment lifespan

Incorporating monitoring technology to focus on long-term and dependable resource savings.

Outcome

Deployed with system integration partners, the BAS platform was integrated with JIG-SAW IoT API for device monitoring and management
Data was monitored seamless between the in-house operations team and JIG-SAW’s operational support team
Remote updates to kiosk software was accomplished through JIG-SAW IoT software, ensuring minimal friction for the stadium operations

Customer Success: Toyota

By outsourcing operations and monitoring to JIG-SAW OPS, Toyota was able to concentrate on its core objective of developing new mobility services, accelerating project progress, and undertaking new challenges. The collaboration has been fruitful, preventing potential operational difficulties and enabling Toyota to continue its transformation into a mobility services provider.

Challenges

Toyota faced the challenge of managing an increasingly complex AWS environment while concentrating on development work.

Our Approach

JIG-SAW OPS employed a dual monitoring system that leverages AWS Cloudwatch for monitoring, with alerts set up to ensure immediate response to issues.

Benefits

Reduced operational burden on Toyota's development team, allowing them to focus on service development.
Efficient monitoring and management of AWS resources, ensuring system stability and security.
Operational cost reduction and optimization of system operations.

Customer Success: Bandai Namco

Migrated the infrastructure for a long-selling hit game to Google Cloud and established a system that realizes a stable operating environment for popular titles, investigates the causes of problems, and implements countermeasures when they occur.

Challenges

Cost Reduction

Aimed for significant cost reduction by transitioning from physical servers to Google Cloud.

Scalability

Sought scalable server environment; achieved by moving to Google Cloud without stopping development or operations.

High Quality Service

Desired to maintain high-quality monitoring and quick incident response post-migration to Google Cloud.

Outcome

Cost and scalability benefits were realized in the new environment, facilitating global game service expansion.
Bandai Namco Online continued to utilize JIG-SAW's next-generation managed service, JIG-SAW OPS, for 24/7 monitoring and operational support, including primary and secondary responses to incidents.
Migration to Google Cloud, managed and monitored by JIG-SAW, has resulted in a stable gaming environment with minimal emergency contacts needed over the two years following the migration.

Use Cases

Shutter Manufacturer

We implemented a comprehensive monitoring and analysis system for a shutter manufacturer, focusing on tracking the opening and closing cycles and analyzing error logs. This solution aims to minimize the risk of operational downtime. Our 24/7 operation enables the predictive maintenance and minimize the downtime.

Vending Machine Manufacturer

Implemented a monitoring system for waste containers next to vending machines, notifying responsible personnel when the level reaches a certain threshold. This feature reduces the workload of checking for overflowing garbage multiple times a day.

Electric Vehicle (EV) Charger Manufacturer

Connecting the charging and discharging units to the cloud enabled remote control features. Users can now monitor the operational status, receive email notifications in case of errors, and perform operations such as starting or stopping the unit using smartphone applications. Additionally, remote software updates are now possible.

Plant Factory Operator

Real-time and remote visualization of overall plant factory information, including any abnormalities affecting harvest, was achieved. This enabled the creation of mechanisms for producing higher-quality vegetables. The use of Salesforce streamlined management.

Industrial Equipment Manufacturer

By installing sensors on each forklift, we can now monitor their operational status. Visualizing trends in usage during specific time periods and usage rates across different warehouses allows for informed decisions on new forklift purchases tailored to usage patterns.

Contact Us

JIG-SAW US, INC.

200 Spectrum Center Drive, Suite 300, Irvine, 92618

E-mail: inquiry@us.jig-saw.com
Corporate Website - https://www.jig-saw.com/en/
NEQTO Website - https://neqto.jig-saw.com/en/

Customer Success: San Diego Padres

Challenges

Outcome

Customer Success: Toyota

Challenges

Our Approach

Benefits

Customer Success: Bandai Namco

Challenges

Outcome

Use Cases

Shutter Manufacturer

Vending Machine Manufacturer

Electric Vehicle (EV) Charger Manufacturer

Plant Factory Operator

Industrial Equipment Manufacturer

Contact Us

Drop us a line!

JIG-SAW US, INC.

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